Frame
Agree on the decision
Confirm the business question, participants, evidence required and what the final recommendation must answer.
The first paid engagement
A bounded Discover-phase engagement that turns the initial conversation into a documented decision about what to do next. It can end with a recommendation to proceed, address prerequisites first or pause.
Decision at the end
The work establishes whether your data, operating model and decision rights can support the transformation you are considering — before a larger commitment is made.
Frame
Confirm the business question, participants, evidence required and what the final recommendation must answer.
Diagnose
Review representative data, map the process that actually runs and surface gaps in ownership, authority and adoption.
Decide
Review the findings, agree the roadmap and identify the first slice — or the prerequisites that must come first.
What the first two weeks look like
What we need from you
Describe the business question only when you first write to us. Data extracts are exchanged only under the statement of work, never through the website. How we handle data →
Commissioning it: after the consultation, you receive a statement of work naming the participants, inputs, working sessions, deliverables, exclusions, schedule and fee. Nothing proceeds until those are agreed.
Readiness & Roadmap
Proceed, address prerequisites or pause — with the reasoning written down and the first slice named. Thirty minutes with the person who would run it is where scoping starts.